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‎12-05-2021 06:29 PM

HP Recommended
Product: DK-1010CA
Operating System: Microsoft Windows 11

Hi, 

I have a HP Gaming Laptop DK1010-CA. As per the product specifications, this device supports USB-C Power Delivery. I recently tried charging it with a 130W USB-C Charger for my Dell Laptop and noticed there was no charging. Any ideas what my issue could be? 

 

Thank you

Category:
1 REPLY 1

‎12-05-2021 07:49 PM

HP Recommended

@mkabani 

 

DK1010-CA (or DK-1010CA)  is an invalid machine. Is it an HP 15-dk1010ca ? Its specs

 

         https://support.hp.com/au-en/document/c06656891

 

You can use a compatible USB-C charger wattage raring 135W to charge your machine.  Please DO not use incompatible charger, it may damage your machine. I can't find a compatible USB-C charger for your machine.

 

Regards.

 

          

BH
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