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Webcam Not Working? Advanced Fixes for HP Notebooks! Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
On the Window update catalog type 6.0.21.1 and you will see 3 items download the last one with the number i write on my previous post and install it manually.
HP Recommended
Here is the number 92742838-cdaf-4826-a077-ae56242b7966_15e50684929740e269914dc91b01de079c0b778d.cab. Download it and install it manually.
HP Recommended

That one still has no digital signature and is the reason for this thread because it won't update. It isn't a new driver. It's been out since May 2017.

HP Recommended
What but i just downloaded it and it had been signed. I have installed it with no problem.
HP Recommended
Pls check your pc!
HP Recommended
Funny they just add new driver on their catalog. Now there are 4 drivers. Lol!
HP Recommended

Still 3 on mine. What version does it show? And what release date?

HP Recommended
Did you see the file number i write above. Down it and install it.
HP Recommended

What version is it? Provide a link. As I said, I have just (again) searched. There is nothing newer that 6.0.21.1 which I have installed which doesn't have a digital signature. The number you wrote. Where are you searching for that? The catalog doesn't provide a mechanism for searching for the GUID.

 

If you're going to provide information, provide useful things like links, screenshots, walkthroughs. I've shown you a screenshot of the MS catalog for the "hp mobile protection" search results which shows you there is no newer release than the one released in May 2017. I did that search again, 2 minutes ago.

HP Recommended
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