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Student
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Member Since: ‎02-07-2017
Message 1 of 2 (63 Views)

HP ENVY 17.3 Broken Left Hinge

Product Name: HP ENVY 17.3
Operating System: Microsoft Windows 8 (64-bit)

I have a HP Envy 17.3 Model: 17-j013cl . Left hinge broke.  Did some research and it seems alot of HP costumer arehaving this isue.

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Message 2 of 2 (47 Views)

Re: HP ENVY 17.3 Broken Left Hinge

@rolan2jr

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.

I work on behalf of HP
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