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CHRISWEKSOS
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HP ENVY 17 TRACKPAD/TOUCHPAD MOUSE PROBLEM

HP Recommended
Microsoft Windows 7 (64-bit)

Hello.

 

I wonder if there are any solutions for the following problem I am having with my touchpad.

 

The touchpad mouse is extremly glitchy
 

Please help, as this is a really basic requirement for any touchpad. I am currently a little disappointed as this is the most expensive laptop i have ever purchased. The touchpad/ imagepad has many functions, but the simple ability to be unable to point to exactly where you need to 20% of the time, is making this almost unusable.

 

Notebook details: HP Envy 17 - Windows 7 - Model - 17-3270NR

 

I look forward to your help guys! Thank you.

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Resolv_S
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Message 2 of 2
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HP Recommended

Hi Marty. Thanks for posting. I would like to help you. I recommend doing a Power Drain and if the issue persists, try doing a System Restore. Reply back and let me know if any further assistance needed.

Resolv_S
I work on behalf of HP

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