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Student
Posts: 1
Member Since: ‎01-03-2017
Message 1 of 2 (161 Views)

HP ENVY 17" Left Hinge Casing

[ Edited ]
Product Name: HP ENVY 17"

Hi

 

I have a HP Envy 17" 

 

Product No. F7T68EA~ABU

Serial No. (removed content)

Model: 17-j130ea

 

The casing around the left hinge has started to come loose. This makes the screen less rigid and from reading other posts it appears that it will only get worse.

 

Please can you advise as to how best to fix this.

 

Many thanks

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Retired
Posts: 4,641
Member Since: ‎07-08-2015
Message 2 of 2 (113 Views)

Re: HP ENVY 17" Left Hinge Casing

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). 
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