• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-29-2020 03:42 AM

HP Recommended
Product: HP ENVY x360
Operating System: Microsoft Windows 10 (64-bit)

The charger for my envy360 wasn't working and I bought new one from internet.
While I was waiting I tried to charge envy360 with Type-C from other side.
And it worked.
I used mobile charger which allowed me to charge it to 100% while it was shunted down.
But while working mobile charger wasn't too strong enough to keep charging it.
That's why I used Mac adapter Type-C to charge HP envy x360.
And yeah after that screen turned black. And there was not good smell going from HP envy x360.

So I have a question. Is this end?
Power light still working as white but only when charging.
I tried to keep power button for 30 seconds (light turns off and after I release button turns on but that's all)
Then I tried to attach monitor. Nothing there.
Then I tried to turn it on with windows + B (When Im doing it sometimes power light turns red for a moment, but that's all).

What else I can do? Or that's allow. Computer is broken?

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.