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Member Since: ‎05-09-2017
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HP ENVY Sleekbook 6-1100 se hinge is loose

[ Edited ]
Product Name: HP ENVY Sleekbook 6-1100 se
Operating System: Microsoft Windows 10 (64-bit)

I recieved my HP ENVY Sleekbook 6-1100 se 2 years ago. I was very careful with it and never dropped it. About a year after, the corner near the right hinge began to come loose everytime I open and close the laptop and it is getting worse.The hinge itself looks like it is starting to break also. I searched and I see that HP offered after warranty repair since its a commen issue in this kind of models. 

 

 

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Re: HP ENVY Sleekbook 6-1100 se hinge is loose

Hi @Arabian_Knight,

 

Thank you for replying,

I appreciate your time and efforts,

 

I have escalated your concern to HP’s Support Team in your region to have it reviewed for available options if any. 

You should be contacted within 4 business days (Excluding holidays & Weekends). 

 

Response times may vary by region. 

Please send a Private Message, if you aren’t contacted within 4-5 business days.

 

Regards,

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HP Support Agent
Posts: 7,649
Member Since: ‎07-26-2016
Message 2 of 2 (54 Views)

Re: HP ENVY Sleekbook 6-1100 se hinge is loose

Hi @Arabian_Knight,

 

Thank you for replying,

I appreciate your time and efforts,

 

I have escalated your concern to HP’s Support Team in your region to have it reviewed for available options if any. 

You should be contacted within 4 business days (Excluding holidays & Weekends). 

 

Response times may vary by region. 

Please send a Private Message, if you aren’t contacted within 4-5 business days.

 

Regards,

Jeet_Singh
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation