05-09-2017 03:58 PM - edited 05-09-2017 03:59 PM
I recieved my HP ENVY Sleekbook 6-1100 se 2 years ago. I was very careful with it and never dropped it. About a year after, the corner near the right hinge began to come loose everytime I open and close the laptop and it is getting worse.The hinge itself looks like it is starting to break also. I searched and I see that HP offered after warranty repair since its a commen issue in this kind of models.
Solved! Go to Solution.
05-11-2017 11:38 AM
Thank you for replying,
I appreciate your time and efforts,
I have escalated your concern to HP’s Support Team in your region to have it reviewed for available options if any.
You should be contacted within 4 business days (Excluding holidays & Weekends).
Response times may vary by region.
Please send a Private Message, if you aren’t contacted within 4-5 business days.
I am an HP Employee