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SlamJams
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HP ENVY TS 17 Hinge Popped- Can I just remove the Lid?

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HP ENVY TS 17 Notebook PC 17-j186nr
Ubuntu LTS

I have had this HP Envy laptop for about 6 years now, The second year right after my warranty expires I hear this odd crack while opening my laptop and lo behold, the left hinge has popped out. Since I couldn't fix the hinge myself or afford it, it has cracked my laptop half open over the years, to the point where I cannot keep the battery in the slot or the computer shocks me. Now it just sits in a keyboard drawer and acts like a desktop, with externals galore attached.

 

So the question is: Can I remove the entire Lid- Screen, Camera, Microphone, and Hinges attached, and still have the computer itself intact? Would it become detected as an open lid, or a closed lid? It would fix the hinge issue.  I have toyed with just chopping it or breaking it off, but I fear that would also break something in the bottom half, given the fact the broken hinge sits right above the power button.

 

Thank you in advance.

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praveenbv
HP Support Agent
HP Support Agent
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Message 2 of 2
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Hi @SlamJams,

 

Welcome to the HP Support Community.  

 

As this is a hardware issue, I'd suggest you Contact HP in your region regarding the service options for your computer. 

 

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.   

 

Have a great day!  

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping! 

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