Locked topic

This topic has been locked due to inactivity for a long period of time. If you have a question, please create a new topic by clicking here.
Ken761 Student
Student
1 0 0
Message 1 of 3
209
Flag Post
HP Recommended

HP ENVY TouchSmart 15 Notebook PC screen hinge broken, where to fix it

HP ENVY TouchSmart 15 Notebook
Microsoft Windows 8 (64-bit)

My HP ENVY TouchSmart 15 Notebook PC screen hinge ,the part which connects to the keyboard, one side is broken. I am looking for spare part and fix it. Any HP branch close to San Antonio TX. My email: [Personal Information Removed]
. pls let me know.  thanks.

2 REPLIES
HP Support Agent
HP Support Agent
16475 1325 2285
Message 2 of 3
175
Flag Post
HP Recommended

HP ENVY TouchSmart 15 Notebook PC screen hinge broken, where to fix it

 

@Ken761

Thank you for posting on the HP Support Forums, 

I have brought your issue to the attention of an appropriate team within HP. 

 

They will contact you shortly and likely request information from you in order to look up your case details or product serial number. 

 

Please look for a private message from an identified HP contact.

  

Additionally, keep in mind not to publicly post personal information (such as serial numbers and case details). 

If you wish to show appreciation for my efforts to help you out, mark my post as Accepted Solution. 

And click on the Purple Thumbs up icon at the bottom of my comment. 

Regards, 

Riddle_Decipher
I am an HP Employee

0 Kudos
Moderator
Moderator
1545 66 302
Message 3 of 3
17
Flag Post
HP Recommended

HP ENVY TouchSmart 15 Notebook PC screen hinge broken, where to fix it

@Ken761

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Support Community's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Community.

I work on behalf of HP
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation