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‎01-20-2021 06:42 PM

HP Recommended
Product: HP ENVY x360
Operating System: Microsoft Windows 10 (64-bit)

Recently the hinge on my HP ENVY x360 had broken, again, for the second time in two years, the same hinge again.

 

The first time this happened I was covered under my warranty so was able to get a repair done for free under that but since then it has run out. I understand this is a common problem with this particular model and was wondering if there's any chance of getting it repaired again anytime soon and if it can be covered under anything?

 

Thanks in advance! 

1 REPLY 1

‎01-23-2021 05:33 AM

HP Recommended

Hi @jefferymoonworm,

 

Welcome to the HP Support Community.  

 

As this is a hardware issue, I'd suggest you contact HP in your region regarding the service options for your computer. 

 

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile name, you should see a little blue envelope, please click on it.   

 

Have a great day!  

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping! 

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