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‎05-29-2017 08:35 PM

HP Recommended
Product: G6U46UA#ABA
Operating System: Microsoft Windows 8.1 (64-bit)

I need a new power adaptor to replace a the original, which is broken.  I'd like to know exactly what kind to get as I have tried one from an older similar laptop but it couldn't supply enough power to keep the battery from draining during use while plugged in.  I'd prefer to buy the same one that originally came with the laptop but am having trouble locating the correct model adaptor.  

 

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‎05-29-2017 10:16 PM - edited ‎05-29-2017 10:19 PM

HP Recommended

 

Here are adapters at Amazon with part number given at HP Part Surfer for your adapter-710413-001.

 

https://www.amazon.com/Genuine-Original-HP-710413-001-709986-001/dp/B01D2MWTV0

https://www.amazon.com/Hewlett-Packard-710413-001-power-supply/dp/B00P76GIDK

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View solution in original post

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6 REPLIES 6

‎05-29-2017 09:48 PM - edited ‎05-29-2017 09:53 PM

HP Recommended

 

Have you checked your adapter on the free replacement list?

https://support.hp.com/us-en/product/hp-envy-m7-k000-notebook-pc-series/7182778/model/7146403/docume...

 

Adapter at HP Parts:

http://partsurfer.hp.com/search.aspx

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‎05-29-2017 10:06 PM

HP Recommended

The adaptor is not part of the recall.    According to the page you linked me "The notebooks, AC adapters, and AC adapter accessories are not affected. Only the power cords are affected."  In any case, mine does not fall into the date range for the recall.  As for the second link you posted, it takes me to a page where I can search for parts via serial code but I do not know the serial code of the adaptor that I need and entering the product code of the laptop returns no results.  What I would like is either a link to the appropriate adaptor for my laptop or the corresponding serial code that I can plug into that part search you linked me. 

 

Thank you in advance.

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‎05-29-2017 10:10 PM

HP Recommended

Strange. When I went to Part Surfer and enter your Product number-G6U46UA- it brought up the list of parts including adapter.

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‎05-29-2017 10:16 PM - edited ‎05-29-2017 10:19 PM

HP Recommended

 

Here are adapters at Amazon with part number given at HP Part Surfer for your adapter-710413-001.

 

https://www.amazon.com/Genuine-Original-HP-710413-001-709986-001/dp/B01D2MWTV0

https://www.amazon.com/Hewlett-Packard-710413-001-power-supply/dp/B00P76GIDK

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
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‎05-29-2017 10:48 PM

HP Recommended

Ah. It seems that including the #ABA part of the number is what caused it to return no results, my mistake.  Thank you very much for your help.  🙂

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‎05-30-2017 12:53 AM

HP Recommended

You're very welcome. Good luck with the purchase of new adapter.

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