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- HP Elitebook 830 G8 freezes when HP Thunderbolt Dock G2 230w...

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03-15-2025 08:33 AM
Hi all, the other day I bought a HP Thunderbolt Dock G2 230w and a power supply for it on eBay, I got the power supply and I start to connect the dock to HP Elitebook 830 G8 and my computer freezes very badly, only a reboot saves it. The point is that if I disable the Thunderbolt function in the BIOS, the dock starts working like a normal dock (without Thunderbolt, I didn't check the monitor connection).
After a couple of tries on Windows 10, I rebooted first to Linux Mint and my docking station is detected in Thunderbolt mod, but still - it doesn't work. I tried downgrading the firmware, the Thunderbolt Controller is not available although it is detected. And the computer hangs even in BIOS if connected in Thunderbolt mod.
Videos with problem.
USB-Mode
TB3 Mode