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BindyDAD123
Level 1
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HP Elitebook Battery after years of storage

HP Recommended
Elitebook
Microsoft Windows 10 (64-bit)

I am currently refurbishing a few dozen used Elitebooks. I was told that these laptops have not been used for a few years. The batteries are all flat (0%) and not charging. Any chance of reviving the batteries/force it to take a charge? The batteries are all genuine and I'm using genuine chargers of the correct wattage, amperage and voltage. 

 

In the HP Support Assist application, it tells me to replace the batteries. 

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WAWood
Level 16
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@BindyDAD123 

Most likely NOT.  I've run into this myself with a laptop battery that died and was unable to charge it again.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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TryToDoMybest
Level 8
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Hello

 

Lithium battery doesn't charge anymore if the charge saved in the battery it-self go down to a level so low that the internal circuit responsible of the charge is not able to work, so battery never recharge even if it'a a good battery.

The only way to make it working again is to find a way to carhge a little bit the cells, but this means open the battery and provide some charge to every cell of the battery. But it could be dangerous in case the cell overheat.

 

I have several notebooks in a store,I don't you them for months,  so I attach the power supply to them every 3/4 months to recharge the baattery to avoid battery to die for that reason.

 

bye

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