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HP Recommended
HP Envy 13t-aq000 CTO
Microsoft Windows 10 (64-bit)

Hello,

 

I am having issues with a damaged 13t-aq000 CTO screen hinge that is pushing up on the keyboard chassis of my device.  

 

How may I reach out directly to a human technical support representative to discuss whether this either 1) covered by my warranty or 2) where I may purchase a replacement set of hinges for my device?

 

Thank you in advance.

1 REPLY 1
HP Recommended

@outerPlace


Welcome to the HP Support Community!

 

You can contact HP Support for Service Options


Click on this link - www.hp.com/contacthp/ and select your Country to get the Contact details for HP Support

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.