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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-26-2016 12:48 PM

HP Recommended
Product: HP Envy 15t
Operating System: Microsoft Windows 10 (64-bit)

I purchased an HP Envy 15T in August, 2014.   After 20 months, the hinge/outer case has developed a serious stress crack.  There has been no trauma to the computer that would have caused this.

I am concerned that this seems to be a popular problem.  I realize I am out of warranty , but I hope HP will stand by its product and repair what look to me like a defect in the unit.  I am an employee and repeat customer of HP laptops (with great success and reliability).  I hope HP can resolve this for me.

 

ajlaptop.jpg

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