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‎08-14-2014 08:10 PM

HP Recommended

Hi, just gave my wife a new HP Envy 15t touchscreen laptop.  She plugged in the ac adapter to charge up the battery and the adaptor got very hot.  Has anyone else experienced this?  Is this normal?

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‎08-15-2014 09:21 PM - edited ‎08-15-2014 09:36 PM

HP Recommended

A tough one I guess. Mine feels about as warm as a cloth rinsed in hot water and wrung out- but not as warm as a baked potato fresh from the microwave. Yeah, I am not a gourmet cook.;)

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7 REPLIES 7

‎08-15-2014 08:33 PM

HP Recommended

How warm is "very hot"? My adapter gets fairly warm when charging a low battery- but no where near very hot.

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‎08-15-2014 08:52 PM

HP Recommended

Thanks for the response.  It was hot enough to be uncomfortable to hold.  But not scalding hot.  Hard to describe I guess.

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‎08-15-2014 09:21 PM - edited ‎08-15-2014 09:36 PM

HP Recommended

A tough one I guess. Mine feels about as warm as a cloth rinsed in hot water and wrung out- but not as warm as a baked potato fresh from the microwave. Yeah, I am not a gourmet cook.;)

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‎08-16-2014 06:57 AM

HP Recommended
Even gourmets use microwaves, especially for baked potatoes! Saves lot's of time :-). The adaptor has not been as hot since that first charge. I'll chalk it up to the adaptor having to work very hard on that first charge. How does that sound? 🙂
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‎08-30-2014 01:44 PM

HP Recommended

HP just recalled a bunch of power cords worldwide.

 

CHeck if one ofthe cords has "LS-15" on it.

 

This link has the story and a picture.

 

http://www.dailymail.co.uk/sciencetech/article-2736944/HP-recalls-SIX-MILLION-laptop-power-cords-wor...

 

 

 

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‎08-30-2014 04:29 PM

HP Recommended

Thanks for the info.  Unfortunately my power cord does not have the LS-15 stamped on it.

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‎07-08-2016 10:17 AM

HP Recommended

My charger got very hot too after using my new HP Envy for 7-8 days. Then I took it back to Best Buy. They exchanged my charger with a new one from another HP box. But somehow a HK/Korean/Italy HP was at their store. The charger they gave me didn't fit american wall outlets. So I had to go back to the store. They said there's no more HP Envy computers left in stock. The sales ask geek squad and they just switched the top part of the power cord part. Geek squad said it should work and fit. But it's still charging half way and gets very hot. is that Normal? is it safe and ok to still use the top part connected to the american part? I looked at the top part. it has chinese/korean writing on the square part.

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