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‎03-27-2023 06:01 PM

HP Recommended
Product: HP ENVY 16 inch Laptop PC 16-h0000 IDS Base Model
Operating System: Microsoft Windows 11
The foil on the "tilde/backquote key" is peeling off. Simply pressing the key has forced the foil up. I'm requesting a replacement key cap. I can provide a photo of this issue. It is a defect, I have only the PC for just over a month and that key is rarely used. I have attempted to contract HP warranty support and none of the contact methods are currently available. This is a 2000 PC and the key shouldn't be failing after only one month. Please respond. 
 
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