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HP Envy 17 -n100 Hinges

HP Recommended
HP Envy 17 -n100
Microsoft Windows 8.1 (64-bit)

 I have had this laptop (HP Envy 17") for 10 months, and I've loved pretty much everything about it up until now.

 

I just noticed that the plastic and metal portions of the casing is starting to separate by the left hinge.  It can be pressed back almost into place, but every time I open or close my laptop the casing pops apart again.  It's only been a problem for around a month now , but the separation is increasing at a worrying rate and I'm afraid it's going to start hurting the insides of the laptop.

 

I noticed several other posts by people who have had this exact same problem,  I was wondering how to fix it, or at least stop the separation from propogating so I don't end up hurting my laptop.

 

Also since it is still under warranty were can i get it fixed?I am in johannesburg south africa.

 

Regards

 

Alexiou

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HP Recommended

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). 
Thank you for visiting the HP Support Forum.

I work on behalf of HP. I am a Moderator on the HP Support Forums.
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