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Level 2
26 22 0 1
Message 1 of 4
153
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HP Envy 4 Ultrabook Hinge broken -Need some urgent help

HP Recommended
HP Envy 4-1101SA
Microsoft Windows 10 (64-bit)

Hello ,

 

I have a below model laptop and yesterday when I tried to open the laptop the hinge broke off. 

It does not look like look like a well engineered laptop. It has been a pain since I have bought it few years ago and have sparingly used. 

 

Could you please let me know how to repair it?

 

Best Regards,

Snl1

 

Serial: [edit]

product: COU888EA#ABU

Model: 4-1101sa

Rev: 1894-110

hinge.jpg

 

 

3 REPLIES 3
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Author
Level 2
26 22 0 1
Message 2 of 4
Flag Post
HP Recommended

Does anyone know ?

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HP Support Agent
HP Support Agent
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Message 3 of 4
Flag Post
HP Recommended

Hi @Snl1

 

Welcome to the HP Support Community. 

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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Author
Level 2
26 22 0 1
Message 4 of 4
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HP Recommended

Hi Asmita,

 

Thanks for the reply. I would look at private messaging and revert back to you.

 

Thanks,

Sunil

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