03-30-2017 05:36 AM
My HP Envy also, has the left hinge coming apart. Each time I open and close my screen, the hinge and notebook base separate. I would like to have this fixed. This started about 10 months after I purchased this notebook. I thought this was just an isolated case, but sounds like a quality defect. I was just going to go with another brand of notebook in the future due to this issue, but if HP can resolve will continue to remain a customer.
03-30-2017 08:52 AM
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12-25-2017 05:56 AM
I thought HP could help with fixing this problem? This problem looks as if it has been a problem for a while. Please responde so I can get this issue corrected. If HP is unable to help, please advise so i can have someone else repair then move on?
Not very happy spending a lot of money for a product to last only 12 months. It seems like a design issue.