-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Re: HP Envy Maximum RAM Question
Create an account on the HP Community to personalize your profile and ask a question
09-09-2019 04:32 AM
Does anyone know where a more full detailed spec guide for the 15m-cp0012dx variant of the HP Envy x360 series is? It comes with 8GB of RAM and I'm seeing mixed comments about what exactly it will support up to.
Specifically the Crucial site (where it seems HP customers are frequently pointed) is selling a 32GB (16x2) kit claiming it's "compatible" with this specific model, as well as the Ryzen 7 spec page stating the 2700U should support 32GB, however the community boards here seem to have responses of people saying it maxes out at 16GB.
The main document page I keep getting lead to via searching (https://support.hp.com/us-en/document/c06017678) doesn't give any details on maximum, but I would assume it should be 32 since that's what the CPU maximum is correct?
Solved! Go to Solution.
Accepted Solutions
09-09-2019 05:59 AM
Hi,
The max RAM is going to be 32GB of DDR4 2400MHz (2x16GB) even if the service manual mentions 16GB. HP DDR4 systems run with 32GB of RAM. So, the Crucial RAM is a good choice and they guarantee their upgrades.
Hope it helps,
David
Please click on thumbs up fo thanks
Please click on accept as solution if answered your question
09-09-2019 05:59 AM
Hi,
The max RAM is going to be 32GB of DDR4 2400MHz (2x16GB) even if the service manual mentions 16GB. HP DDR4 systems run with 32GB of RAM. So, the Crucial RAM is a good choice and they guarantee their upgrades.
Hope it helps,
David
Please click on thumbs up fo thanks
Please click on accept as solution if answered your question
09-09-2019 04:58 PM - edited 09-09-2019 05:09 PM
Gotcha, figured as much but I wanted to be certain lol. Thanks.
Edit: Actually another question if you catch this response; I see there is a way to buy and mount a secondary drive into the laptop, but so far the links I've found to the HP parts system for the required "brackets" and what not seem to be 404'ing.
Do you have any reference links handy to where I can buy the bracket parts to mount an extra drive internally as a secondary to the SATA?
Didn't find what you were looking for? Ask the community