zeek17 Student
Student
1 0 0 0
Message 1 of 3
141
Flag Post
HP Recommended

HP Envy TouchSmart 17 Hinge Problem

E8A11UA#ABA
Microsoft Windows 10 (64-bit)

I have the same left hinge problem I keep reading about on the Forum. Also my Wi Fi Adapter stopped working when I had to upgrade From 8.1 to 10. What can I do?

2 REPLIES 2
Retired danny-r
Retired
8251 7100 141 469
Message 2 of 3
120
Flag Post
HP Recommended

HP Envy TouchSmart 17 Hinge Problem

@zeek17

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.

I work on behalf of HP
Reply
0 Kudos
paslaymr Honor Student
Honor Student
2 1 0 0
Message 3 of 3
82
Flag Post
HP Recommended

HP Envy TouchSmart 17 Hinge Problem

I also have this same manifacturing fault.   Also have seen that it have been problem for a number of years.  I expect HP to take care of fixing this issue on a recall basses.  have also seen that a case action case have been started to address this issue from a while ago but have not seen anything about helping HP's customer get this takne care of.  anyone have any updates n this??

 

Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation