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HP Envy X360 13 Left Hinge Loss

HP Recommended
HP Envy x360
Microsoft Windows 10 (64-bit)

I just bought my HP Envy x360 13 last week. Since the first day the left hinge already started to loss, there's no other issue but I'm just concern that in the future it might getting worse as it already having an issue on the first day of using it. I check online and see a lot of people having the same issue as me, somehow worse! I'm not at that stage yet, but just wondering if there's any solution toward this issue because I don't want to wait until it gets worse. 

HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

Hi @User0071,


Welcome to the HP Support Community.  


As this is a hardware issue, I'd suggest you Contact HP in your region regarding the service options for your computer. 


If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.   


Have a great day!  


Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping! 

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