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Note from moderators: this message was originally posted in another topic, but it was moved to a new one to give more visibility for volunteers that help customers in the Community.

Original topic URL: https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Re-HP-Envy-X360-Hinge-broken/m... 

 

Hello, I have same thing happen. Left hinge is broken without any reason. do you know the contact number of HP customer service? can you please let me know if they are fixing this issue for free or not.

Please let me know if possible.

 

1 REPLY 1
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@MEHULP

Don't worry as I'll be glad to help,

I understand your HP notebook hinge is broken, to fix this issue your computer needs to be repaired.

I'm sending out a private message to assist you with the next course of action. Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

ECHO_LAKE
I am an HP Employee

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