HP Envy lid won't close properly

[webstergm]

For quite a while now I've noticed that my laptop lid does not close properly and stays sprung open about half an inch. It's not affecting anything however it is beginning to annoy me especially as the laptop is less than two years old and is in 'as new' condition otherwise. I've had other manufacturers laptops (Lenovo 6+ years and Asus 4+ years for example) and never had this issue before with any of them. There is nothing restricting the lid or the hinges so not sure why it won't close. Any ideas please?

[Echo_Lake]

@webstergm
Thank you for posting on the HP Support Community.

This sounds like hardware related issue with the display assembly, 

I would request you to reach out to our Support and our Support Engineers should be able to check the available service options in order to diagnose the computer physically. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/​​​​​​​

Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.