• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
Microsoft Windows 11

My battery has died completely and stay on for more then a few mins even with the charger in. I need a new battery but you say its obsolete and I can't 

1 REPLY 1
HP Recommended

Unfortunately, your second sentence is not understandable. Please rephrase it.

 

From the Maintenance & Service guide for your laptop model series (see chapter 3, page 15, item 4)

https://h10032.www1.hp.com/ctg/Manual/c06001791.pdf

 

Description and   HP Part number

Battery (3-cell, 52-WHr, 4.55-AHr, Li-ion, includes cable) L09281-855

 

 

It is best to purchase and install an genuine HP battery.

Online vendor sources (in Australia)

https://www.google.com/search?q=geniune+HP+L09281-855+%2B+Australia&sca_esv=02c44965d6d4b280&sca_upv...

https://www.google.com/search?q=HP+L09281-855+%2B+Australia&oq=HP+L09281-855+%2B+Australia&gs_lcrp=E...



I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.