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‎10-10-2021 04:27 AM

HP Recommended
Product: HP Probook 450 G8
Operating System: Microsoft Windows 10 (64-bit)

Hello

 

I am using the latest drivers for my laptop.

 

There are no biometeric devices appearing in windows device manager and i could not find any relevant option to enabled fingerprint reader in the BIOS.

 

Please support.

 

Regards

Category:
2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-10-2021 02:06 PM

HP Recommended

@Omer84 

 

Did you buy your machine with option HP Fingerprint Sensor ? Because from its specs

 

 
HP Client Security Manager Gen6 (requires Windows and available on select platforms)
HP Fingerprint Sensor (sold separately or as an optional feature)

 

Your machine may have a place for the sensor but no physical sensor.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎10-10-2021 02:06 PM

HP Recommended

@Omer84 

 

Did you buy your machine with option HP Fingerprint Sensor ? Because from its specs

 

 
HP Client Security Manager Gen6 (requires Windows and available on select platforms)
HP Fingerprint Sensor (sold separately or as an optional feature)

 

Your machine may have a place for the sensor but no physical sensor.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎10-11-2021 10:31 AM

HP Recommended

Yes i think this is it.

 

HP finally made probook a decent series but on the other hand now making user have to pay more for the fingerprint sensor. Simply not good.

Was this reply helpful? Yes No
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