harry23 Tutor
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HP H7000 WIRELESS BLUETOOTH HEADSET

I can not turn on the headset.

I have charged it, the light turns red when I put the cable in. But when I press the button in to turn it on, nothing happens.

 

Has this happen to anyone else? Does anyone know how to resolve this issue?

 

Thanks

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Grace10 Honor Student
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HP H7000 WIRELESS BLUETOOTH HEADSET

I have the same problem, dont know how to deal with it
harry23 Tutor
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HP H7000 WIRELESS BLUETOOTH HEADSET

Cross post from a different thread, Hope this helps...

 

 

I didn't bother to reply / update what the outcome was as:

1. Took me forever to get details to contact them

2. No one replied to me on this

 

I eventually got a number from the website (its very confusing to find) and rang up customer support. I was told that my warranty had expired even though I had only purchased the headset 5 months ago. Had to prove this was the case (so lucky that I still had the invoice!)

 

I assume that they know about the problem with the headset not charging. I say this because as soon as I mentioned it I was told that it would be replaced, not repaired. My headset has been replaced and is now working fine.

 

Hope this helps you. Any more info needed just ask, I will try to help.

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