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Solved!

HP Laptop 14-ck0018tx Case Replacement

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Laptop 14-ck0081tx
Microsoft Windows 10 (64-bit)

Hi, do you know where to buy laptop case for HP Laptop 14-ck0018tx? Both top and base cover are damaged, holes for screws are broken and it can't fold properly. Thank you very much.

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@KaToryo

 

Welcome to the HP Support Community.

 

If I may know how did it get damaged?

 

Thanks 🙂


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I think it get fallen and was opened on not flat surface therefore the plastic which holding the brass inner and screw get cracked. I was able to make a temporary solution by using epoxy pioneer but it the screen will permanently opened to prevent further crack. Thank you.IMG20200801075854.jpgIMG20200801075910.jpg

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You may order the replacement parts on the HP Parts Store, use the HP Parts Surfer to find the part number and If you've already looked for it and couldn't find it on the HP Parts Store, you may want to get it locally at the online store such as Amazon or eBay, etc...as the part numbers are universal.

 

Also refer to this guide: http://h10032.www1.hp.com/ctg/Manual/c06146800

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!

 

 


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Thank you very much.

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@KaToryo

 

You are welcome. Keep us posted for any other assistance.

KUMAR0307
I am an HP Employee

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