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- HP Laptop 15-dy2702dx Won’t connect to dual monitors via HP ...

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06-09-2025 08:27 PM
I’m using display ports to connect this laptop to the monitors via the usb c connection to the dock. It works w another laptop I own but this one is not working. All the internet searches have been wishy washy does anyone know if this notebook is incompatible w this dock via display ports? Is there a reasonable workaround? TIA!
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06-09-2025 11:12 PM
Its specs
https://files.bbystatic.com/HvapshVSzH5Tw5H6onOVuw%3D%3D/Datasheet
It ONLY has a hopless USB-C port which is NOT compatible with HP USB-C G5 dock nor any standard USB-C docks. If you wish to connect 2 external monitors (total 3), you can use
- Monitor 1: HDMI direct cable,
- Monitor 2: Using a Displaylink Certified USB-A to HDMI adapter such as
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
06-09-2025 11:12 PM
Its specs
https://files.bbystatic.com/HvapshVSzH5Tw5H6onOVuw%3D%3D/Datasheet
It ONLY has a hopless USB-C port which is NOT compatible with HP USB-C G5 dock nor any standard USB-C docks. If you wish to connect 2 external monitors (total 3), you can use
- Monitor 1: HDMI direct cable,
- Monitor 2: Using a Displaylink Certified USB-A to HDMI adapter such as
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.