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‎08-04-2021 02:31 PM

HP Recommended
Product: Model 15dw-0083wm
Operating System: Microsoft Windows 10 (64-bit)

I purchased the HP 15dw-0083wm laptop from Walmart recently and attempted to upgrade the 4 gb of RAM to 8 gb.  All specs and research indicated that this machine could be upgraded with the additional stick of RAM.    To my dismay, the board in this machine did not have the needed Slot or Clips installed on the board.  The space for this hardware is provided, with no hardware to insert the new RAM.

Does anyone know if this was intentionally omitted or is it a factory defect?   To go to 8 gb it appears that a new 8gb stick would be needed, thus discarding the existing 4gb.  

A photo of the empty space needed for another RAM stick is provided.RAM Photo for Review.jpg

 

Thank You

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-04-2021 03:21 PM

HP Recommended

Hi:

 

Notebooks with the Intel Pentium processors only have one memory slot.

 

See chapter 1, page 2 of the service manual for the memory upgrade info..

 

Maintenance and Service Guide HP 15 Laptop PC

 

And you are 100% correct...you will need to remove the 4 GB chip and replace it with an 8 GB chip.

View solution in original post

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3 REPLIES 3

‎08-04-2021 03:21 PM

HP Recommended

Hi:

 

Notebooks with the Intel Pentium processors only have one memory slot.

 

See chapter 1, page 2 of the service manual for the memory upgrade info..

 

Maintenance and Service Guide HP 15 Laptop PC

 

And you are 100% correct...you will need to remove the 4 GB chip and replace it with an 8 GB chip.

Was this reply helpful? Yes No

‎08-04-2021 04:25 PM

HP Recommended

Thank you for providing this information.

Was this reply helpful? Yes No

‎08-04-2021 04:26 PM

HP Recommended

You're very welcome.

Was this reply helpful? Yes No
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