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‎11-12-2019 03:41 PM

HP Recommended
Product: Hp Pavilion 15 notebook
Operating System: Microsoft Windows 8.1 (32-bit)

I bought my laptop some time ago it is out of warranty but I never dropped it and have always cared for it well, I notice the hinges started to become lose and now falling off for no reason on one side and now it seems to be affecting the bottom portion of the screen, I noticed there was another thread of other users who were all having the same problem.

 

https://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/17-quot-HP-Envy-Coming-apart-at-the-l...

 

https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Hinge-problem-for-HP-Pavilion-...

 

I am desirous to have this issue fixed.

1 person had the same question
1 REPLY 1

‎11-12-2019 03:55 PM

HP Recommended

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.

I work on behalf of HP
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