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HP Laptop powers off if unplug adapter

HP Recommended
HP Laptop 15-bw0xx
Microsoft Windows 10 (64-bit)

Hi have issue with laptop when adapter is removed power goes off and need to connect adapter to start laptop. I have seen many solutions to verify adapter or power issue and tried running the HP PC Hardware Diagnostic tool. After run the tool , I see for battery and adapter got passed and no issue is shown and it displays passed. Not sure what is the issue. Please can you suggest how to resolve the issue.

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Message 2 of 2
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HP Recommended

You need to run the battery diagnostic and post the full advanced results not just pass-fail. Odds are just about 100% you need to replace the battery. 


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