• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?

‎02-20-2023 02:04 PM

HP Recommended
Product: OMEN 15.6 inch Gaming Laptop PC 15-en1000 (2L1E8AV)

Today I decided to clean up my HP Omen. And after cleaning up the laptop one of the fans stopped working (left one).
I get System fan 90b error when booting up. 

 

Tried to hard reset the laptop.
Replugged the fan cable.

Checked for BIOS updates. There were no new updates. Still tried to initiate the latest bios update.
Issue remained.

Looks like I will need to replace the Left fan.

Can anyone give me the part number of Left fan and how I could order it?

Laptop info:
OMEN 15.6 inch Gaming Laptop PC 15-en1000 (2L1E8AV)

Product number: 3Z7K4EA
Category:
Reply
2 REPLIES 2

‎02-20-2023 11:53 PM

HP Recommended

Found the Service part number for the left fan of ths model:
M04216-001

Now the question remains how do I find where I can order it from.

Reply
Was this reply helpful? Yes No

‎03-03-2023 02:28 AM

HP Recommended

I've changed the fan.... but unfortunately the issue remains.

Does anyone have an advise on what could help in this situation?

Reply
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.