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HP Recommended
OMEN laptop 15-ce0xx
Microsoft Windows 10 (64-bit)

Around mid of 2018 I  bought HP omen 15 laptop

Recently around a month ago I noticed that my laptop battery is expanding...I have a small bulge around my spacebar 

Its only been 2 years since I bought my laptop and I am really concerned about my expanding battery 

I used my laptop as safely as possible(plugging the charger when using) and I tried my best to minimize the battery usage when not gaming 

I need help in figuring out what battery/model  my laptop uses so that I can replace it

And is their any way I can use my laptop without the  battery(only plugging the charger)

Any help will be appreciated

My laptop specs

OMEN by HP Laptop 15-ce0xx

NIVIDIA GTX 1050ti 4 Gb 

16 Gb ram

Intel core i7-7700HQ CPU @2.80 GHz

 

 

1 REPLY 1
HP Recommended

@Nouman670 I understand your concern and I will bring your issue to the attention of an appropriate team within HP.

Although, I'll need some private information from you in order to create a case for you.

 

Please look for a private message requesting additional information. 

Keep in mind not to publicly post personal information (serial numbers, case details, etc...).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" on my public post, that'll help us and others see that we've got the answers!

 

Thank you for visiting the HP Support Community. 

Riddle_Decipher
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.