cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Level 1
7 6 0 0
Message 1 of 11
766
Flag Post
HP Recommended

HP Pavilion 14-ce2xxx brand new make noise like jet engine

HP Pavilion 14-ce2xxx
Microsoft Windows 10 (64-bit)

Hi,

I have bought HP Pavilion 14 two weeks ago. The system fan noise is unbearable. Not at all expected from a new laptop!

I have an old Dell that make much less noise.

 

I tried these steps - HP Notebook PCs - Fan is Noisy and Spins Constantly (Windows) 

 

It didn't make any change. The store don't want to take it back because they say "This is how the computer work"

Which is really unreasonably to make so much noise. 

 

10 REPLIES 10
HP Support Agent
HP Support Agent
14,581 14,559 933 932
Message 2 of 11
729
Flag Post
HP Recommended

HP Pavilion 14-ce2xxx brand new make noise like jet engine

@Shayff

 

I have gone through your Post and I understand your concerns

 

Have you tried updating the BIOS and Graphics Drivers as suggested in the HP Document?

 

If the issue persists please contact HP Support for Service Options


Click on this link - www.hp.com/contacthp/ and select your Country to get the Contact details for HP Support

 

Thank you

KrazyToad
I Am An HP Employee

0 Kudos
Highlighted
Level 1
7 6 0 0
Message 3 of 11
722
Flag Post
HP Recommended

HP Pavilion 14-ce2xxx brand new make noise like jet engine

As I said, i tried the updates that mentioned in the document.

It didn't change anything.

The support say this is how the laptop work, this is just a ridiculous answer because laptop doesn't need to sound like jet engine.

0 Kudos
Highlighted
HP Support Agent
HP Support Agent
14,581 14,559 933 932
Message 4 of 11
713
Flag Post
HP Recommended

HP Pavilion 14-ce2xxx brand new make noise like jet engine

 

@Shayff

 

I will escalate your concerns to the appropriate team. We will need few information

 

I have sent you a private message. Please reply back with the requested information


Please check your private message icon on the upper right corner of your HP Forums profile.

 

Next to your profile Name, you should see a little blue envelope

 

Thank you

KrazyToad
I Am An HP Employee

0 Kudos
Highlighted
New member
4 3 0 0
Message 5 of 11
675
Flag Post
HP Recommended

HP Pavilion 14-ce2xxx brand new make noise like jet engine

Hey,

I just bought (last week) the same laptop and I fully agree concerning the noise! This is not normal

0 Kudos
Highlighted
New member
4 3 0 0
Message 6 of 11
674
Flag Post
HP Recommended

HP Pavilion 14-ce2xxx brand new make noise like jet engine

Dear HP support team,

 

is there a solution for the noise? I' ve tried the BIOS update but nothing changes

 

Kind regards,

 

kristof

0 Kudos
Highlighted
HP Support Agent
HP Support Agent
14,581 14,559 933 932
Message 7 of 11
663
Flag Post
HP Recommended

HP Pavilion 14-ce2xxx brand new make noise like jet engine

@KristofDB

 

If you are experiencing the same issue after updating the BIOS, I suggest you contact HP Support for Service Options


Click on this link - www.hp.com/contacthp/ and select your Country to get the Contact details for HP Support

 

If it is a brand new Notebook you can also check with the Store you purchased it from

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

0 Kudos
Highlighted
New member
4 3 0 0
Message 8 of 11
641
Flag Post
HP Recommended

HP Pavilion 14-ce2xxx brand new make noise like jet engine

I had the same problem. When you do the startup, hit F10 to go in the BIOS settings. With the arrows left and right go to "system configuration". Then with the arrows up and down, go to "FAN always on".  Disable this (it is enabled by default). Save and exit. Now the fan will only turn (and make some noise) when it needs to cool, not all the time.  Cheers!

0 Kudos
Highlighted
HP Support Agent
HP Support Agent
14,581 14,559 933 932
Message 9 of 11
628
Flag Post
HP Recommended

HP Pavilion 14-ce2xxx brand new make noise like jet engine

@Shayff

 

I'm glad you got this issue sorted out

 

Do visit our HP Support Community and drop us a message anytime you need help

 

Thank you

KrazyToad
I Am An HP Employee

0 Kudos
Highlighted
Level 1
7 6 0 0
Message 10 of 11
614
Flag Post
HP Recommended

HP Pavilion 14-ce2xxx brand new make noise like jet engine

I didn't say it's sorted out.

It's still make the noise.

0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation