03-05-2017 06:21 AM
Hi my laptop was working fine, although wouldn't work unless plugged in, then I went to use it again and it won't turn one not even the power light comes on? Please help
03-05-2017 08:54 AM
Allow me to welcome you to the HP forums!
Here are some troubleshooting steps you can try: http://hp.dezide.com/ts/start.jsp?guide=NoPowerorBootIssues.net§ion=ccweb&as=true&SFS=tdoc
If nothing there works, then your only recourse would be to have the PC serviced: http://support.hp.com/us-en/document/c00372730?jumpid=reg_r1002_usen_c-001_title_r0004
***Please mark Accept As Solution if my post solved your problem***
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