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Shreyas18
Level 1
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HP Pavilion 15 Notebook doesn't go into sleep mode after windows upgrade to version 20H2.

HP Recommended
Pavillion 15 Notebook PC
Microsoft Windows 10 (64-bit)

HP Pavilion 15 Notebook doesn't go into sleep mode after windows upgrade to version 20H2.

 

The screen turns blank but the power light button doesn't blink and it stays on. I have to press the power button to switch off the laptop and restart.

 

This issue is seen when I press the sleep button, close the lid or if laptop remains idle.

 

My HP BIOS version is 2015 F42. 

 

 

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Technicalshamu
Level 4
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HP Recommended

update ur laptop drivers to the latest version  by going to this site https://support.hp.com/us-en/drivers then download and install it . then go to settings>update & security>in rught column click on troubleshooting>advanced troubleshooting>then click on power . check what happens

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Shreyas18
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Hello,

 

As the laptop is out of warranty, it doesn't show latest drivers. I even tried to search for updates through HP support & assistant.

 

I even tried troubleshoot but doesn't work.

 

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