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Message 1 of 2
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Flag Post

HP Pavilion 15- Power light issue

HP Recommended
HP Pavilion 15-n259se
Microsoft Windows 10 (64-bit)

Hi Guys. 
I would like to ask if there is any solution for my HP laptop issues that laptop Power Light stays ON even after I shut down my laptop, i tried so many options but still the light always on I have to push the button long time to turn off light. 

any help guys ? 

thanks in advance 

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@Amr1st

 

I reviewed your post and I understand that the power light doesn’t turn off after shutting down the computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

Do you shut down the computer or put the computer to sleep?

How do you turn off your computer?

 

Meanwhile, I recommend you follow the below steps and check if it helps.

 

Press ‘Win + I’ shortcut keys to open Windows Settings app.

Click on ‘Update & Security’, then go to the ‘Troubleshoot’ section from the left-side menu.

Scroll downwards a bit and click on the ‘Power’ option.

Click on ‘Run the Troubleshooter’. It will start detecting the problems and if it founds, go ahead fixing it.

 

If you continue facing the issue, then follow the below steps.

 

On your keyboard, press ‘Windows key + R’ and type ‘Powercfg.cpl’ in it.

Hit the ‘Enter’ key to open power options in the control panel.

From the left-hand side, click on ‘Choose what the power buttons do’.

Then, click on the link ‘Change settings that are currently unavailable’.

From the bottom given power button options, uncheck the ‘Turn on fast startup’ option.

Click on ‘Save changes’ button.

 

If the issue persists, follow the below steps.

 

Go to the ‘Start’ menu and type ‘Control panel’ then hit the ‘Enter’ key.

From the top-right filter, choose ‘Large icons’ and navigate to the ‘Power Options’,

Click and open the ‘Power options’.

Select the power plan according to your requirement and click on ‘Change plan settings’.

Click on ‘Change advanced power settings’.

In the power options windows, click on the button ‘Restore plan defaults’.

Click on ‘Apply’ and then ‘OK’ button.

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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