• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Any failures related to Hotkey UWP service? Click here for tips.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP Pavilion 15 bc5xxx
Microsoft Windows 10 (64-bit)

Hello,

I was thinking about upgrading my laptop's RAM and perhaps also the system SSD. My model came with a single stick of 8GB Samsung DDR4-2667MHz  and a Samsung M.2 2280 SATA SSD at 128GB.

My question is :

What kind of RAM is compatible with my computer (to either get an additional stick or a brand new kit of 16GB).

What kind of M.2 is compatible (since sometimes there are some physical limitations with double sided M.2 SSDs or different lengths not having the attachment needed).

Any documentation to also perform the M.2 upgrade, mostly regarding it's position since the actual upgrade is pretty standard, (ram should be simple enough) would be greatly appreciated!

Thanks

3 REPLIES 3
HP Recommended

@Sveech1 

 

Its specs

 

          https://support.hp.com/au-en/document/c06382870

 

1. RAM: It has 8 GB DDR4-2666 SDRAM (1 x 8 GB) now. You can upgrade to

 

     (a) 16GB: add same existing 8GB to slot 2 or use the following compatible RAM

                      https://www.crucial.com/memory/ddr4/ct8g4sfra266/ct18600745

     (b) 32GB: install 16GB each to both slots using the following compatible RAM (will run at 2666MHz)

                      https://www.crucial.com/memory/ddr4/bl2k16g32c16s4b/ct16748227

        or just  https://www.crucial.com/memory/ddr4/ct2k16g4sfra266/ct18851687

               or   https://www.crucial.com/memory/ddr4/bls2k16g4s26bfsd/ct15629317

 

2. STORAGE: Machine has

 

 
  • 128 GB M.2 SSD  (also SATA)
  • 1 TB 5400 rpm SATA

 

   You can upgrade 128GB to larger (capacity) using M.2 SATA SSD (safer) or M.2 SATA NVMe SSD (faster). The slit on your machine is 80mm in length (or form factor 2280). You can go to 2TB single sided drive (some vendors have u to 4TB)

           https://www.samsung.com/au/memory-storage/970-evo-nvme-m2-ssd/MZ-V7E2T0BW/

 

Regards.

 

 

 

         

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Hello @Banhien and thanks for the fast reply,

Just need a bit of clarification:

The same RAM that is in my computer (found exact models through RAMMON) isn't available to me.

Could I use the existing 8gb stick plus one CT8G4SFRA266 you sent for a total of two sticks at 16GB 2666 Dual Channel total, or would I have to replace the existing one and get two CT8G4SFRA266?

And regarding the M.2, does my motherboard/cpu support the NVMe protocol and does it have to be a single sided M.2, or should I get the single sided just to heir on the side of caution?

Thank you.

HP Recommended

@Sveech1 

 

My previous reply: add same existing 8GB to slot 2 or use the following compatible RAM, that mean you only need 1 stick more. A tool called CPU-Z should tell you what the existing RAM is

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.