Having trouble signing in? Try this!
Post new question
Honor Student
Posts: 2
Member Since: ‎05-30-2016
Message 1 of 2 (101 Views)

HP Pavilion 15-p000nx Notebook PC battery problem

Product Name: HP Pavilion 15-p000nx Notebook
Operating System: Microsoft Windows 10 (64-bit)

i have HP Pavilion 15-p000nx Notebook PC . i have changed the mother board  , and since i have changed it  my pc shows that the battery is plugged in , not charging

could you help me please ? 




0 Kudos
Posts: 1,071
Member Since: ‎12-01-2015
Message 2 of 2 (82 Views)

Re: HP Pavilion 15-p000nx Notebook PC battery problem

Hello @mando_goher,


Thank you for posting on the HP Forums!


I see that the battery is not being read properly by the new motherboard in your HP Pavilion 15-p000nx. This is most likely due to a driver compatibility conflict, I would like to help you resolve this issue.


Please begin troubleshooting with a hard reset. Once that is complete, follow this battery testing document:


HP Notebook PCs - Testing and Calibrating the Battery (Windows 10)


I look forward to the results! If this information is useful, click the thumbs up.

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping.

I work on behalf of HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation