10-16-2019 03:21 PM
Hey, so my hp pavilion 15-p289sa died when i was using it while connected to the power, given that my warranty is over i took it to be checked to 2 different guys, 1st one said that i need a new power chipset and a display chipset while the second said the power circuit has an issue. So been looking for this chipset ever since with no avail. Could anyone help me and is it worth it to buy another motherboard, if so where can i get it, thanks.
10-19-2019 02:18 PM
Thank you for posting on the HP Support Community.
I would request you to reach out to our Support and our Support Engineers should be able to check the available service options in order to diagnose the computer physically. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/
Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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