Showing results for 
Search instead for 
Did you mean: 
Level 2
4 2 1 2
Message 1 of 2
Flag Post
HP Recommended

HP Pavilion 17 no charging light or power

HP Pavilion 17-e110dx
Microsoft Windows 8.1 (64-bit)

I have an HP Pavilion 17 that won't show any power lights while plugged in.  I replaced the DC power jack, but that did nothing. I pulled it apart and examined the motherboard thoroughly. There are no signs of damage anywhere. It does not power up at all. I was looking at other forum posts and the only solution I found was replacing the motherboard. That would cost about $70 and I would like a cheaper fix if at all possible. Are there any other fixes?

HP Support Agent
HP Support Agent
19,036 19,024 1,262 1,922
Message 2 of 2
Flag Post
HP Recommended

HP Pavilion 17 no charging light or power



Welcome to the HP Support Community!


I reviewed your post and I understand that the computer is not powering on.


Don’t worry, I assure you I will try my best to get this sorted.


I recommend you contact support and they will assist you in this regard.


Here is how you can get in touch with support.

1)Click on this link –

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.


Let me know how it goes and you have a great day!


If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!



I am an HP Employee

0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation