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HP Pavilion Battery issue

HP Recommended
Pavilion 15 cs-0027nq
Microsoft Windows 10 (64-bit)

Hi everyone!

So last year I bought this laptop. It was new but my battery didn't last as expected. I tried every tip I found on the internet but nothing helped. What should I do?

Thanks!

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HP Recommended

@Vedmond 

 

Product introduced 2018

 

Batteries have a limited life-span.

 

  1. Test the battery.
  2. If the battery is in need of being replaced, replace the battery.

 

Testing the hardware using HP PC Hardware Diagnostics (UEFI)

>>>  Testing and Calibrating the Battery (Windows 10)    <<<

 

 

TKB Article contributed by HP Wes_notebooks 

Clear and easy to understand "how-to" instructions for completing component testing

Testing for Hardware Failures

 

========================================================================

Replacement and Purchase Options

 

Open

Maintenance and Service Guide

Page 37 - Parts and Procedure

 

Description                                                   Spare part number

4-cell, 68 Whr, Li-ion battery                            L32654-005

3-cell, 41 Whr, Li-ion battery                            L11119-855

 

 

-----------------------------------------------------------------------------------

 

Good Reference

HP Collection of “how-to” videos

HP Video Gallery

  • Use Categories and / or enter your request in the search bar to narrow the search. 

Examples,

Select Category Computing and Mobile Devices > Battery and Power

Select Category Computing and Mobile Devices > Parts Replacement and Upgrades

Search for replace battery or replace battery x360

Select and watch your Video

 

-----------------------------------------------------------------------------------

 

Find / Check for parts at PartSurfer / HP Parts Store

 

PartSurfer might be able to tell you exactly which parts came with your computer.

 

Open PartSurfer

  • Select your Country
  • Enter the device Product Number , Serial Number, or Part Number in the Quick Search box
  • HINT: To see a system-specific list, replace the Product Number with your device Serial Number
  • Items accompanied by a tiny box in the Add-to-Cart column are available for purchase

 

Parts marked as "n/a" are not available from HP.

 

Parts marked as available for purchase might be available from:  HP Parts Store

OR

If HP does not provide the part for retail purchase,

Use your search engine to find a compatible replacement at your favorite online store.

 +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

 

Device Home Page - References and Resources – Learn about your Device - Solve Problems

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides / Manuals, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP Pavilion - 15-cs0027nq 

 

Thank you for participating in our HP Community.

We are a world community of volunteers dedicated to supporting HP technology

 

Dragon-Fur

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