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Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?

‎02-18-2023 01:52 PM

HP Recommended

Hi. I have 2 x 4GB DDR4-3200 SDRAM in my HP Laptop. Can I upgrade it to 2 x 16GB (32GB total)?

Also, can you let me know the exact specs of the RAM memory I need to buy?

 

Thanks,

Tom

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‎02-18-2023 03:49 PM

HP Recommended

Hi, Tom:

 

Yes, you can install up to 2 x 16 GB of DDR4-3200 memory in your notebook.

 

HP only has the service manual for the older 15-ec0xxx model series with the Ryzen 3xxx processors, but even in that model series 32 GB of memory is supported.  See chapter 1.

 

h10032.www1.hp.com/ctg/Manual/c06446633.pdf

 

I recommend Crucial memory since they guarantee compatibility for the model series.

 

Crucial 16GB DDR4-3200 SODIMM | CT16G4SFRA32A | Crucial EU

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‎02-18-2023 03:49 PM

HP Recommended

Hi, Tom:

 

Yes, you can install up to 2 x 16 GB of DDR4-3200 memory in your notebook.

 

HP only has the service manual for the older 15-ec0xxx model series with the Ryzen 3xxx processors, but even in that model series 32 GB of memory is supported.  See chapter 1.

 

h10032.www1.hp.com/ctg/Manual/c06446633.pdf

 

I recommend Crucial memory since they guarantee compatibility for the model series.

 

Crucial 16GB DDR4-3200 SODIMM | CT16G4SFRA32A | Crucial EU

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‎02-19-2023 01:37 PM

HP Recommended

Can I choose memory with any CL or should I look for a specific one?

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‎02-19-2023 01:51 PM

HP Recommended

The DDR4-3200 memory needs to be CL 22.

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‎02-19-2023 02:28 PM

HP Recommended

Super, thank you for your help.

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‎02-19-2023 02:29 PM

HP Recommended

You're very welcome.

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