12-10-2016 06:30 PM - last edited on 12-10-2016 06:57 PM by Omar-E
Okay, so my operating was originally Windows 8, I upgraded it to Windows 10. And so, when I unplug my battery, it shuts off imediately. It never leaves my desk and I just fixed it from a hard drive problem. It has 92% battery, I don't want to waste money for it, since I just fixed it. And when I search up the problem it says something about a power mode but it doesn't even show that. I'm not sure if other people have this problem but I am pretty mad. And no I never dropped it. Do I need to replace my battery if so, where and how do I replace it?
HP Pavilion 15-n048ca Notebook PC
Serial #:[personal information removed]
12-15-2016 02:18 PM
No, I never did that before. I tried doing a full shutdown as well, I also figured it was a battery problem because if I take out the battery, it turns on just fine. I don't do this with it plugged in because the cord gets twisted and it might break. (Or something else)