HP Pavilion M7-1015dx, upgraded from Windows 7 to 10 does not recognize webcam.

[taxmaven]

Pavilion was upgraded years ago from Windows 7 to 10.  Never noticed till I tried to participate in Zoom meetings that webcam is not recognized by Device Manager.  Previous chat sessions and recommendations have all resulted in dead end.   There is no switch for camera.  System will not allow me to recover original driver.

[Echo_Lake]

@taxmaven
Thank you for posting on the HP Support Community.

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

• Have you tried with skype app or another web camera?
• Did you make any changes to the settings of your PC prior to the issue?
• When was the last time it worked fine?

While you respond to that, let's try these steps:

• Make sure your video recording environment has good lighting.

• Change the image quality, brightness, contrast, and other adjustments in the webcam software.

To resolve problems with choppy playback, take the following actions:

• Reduce the size of the video image in the webcam software.

• Use a high-speed Internet connection.

• Do not use other high-speed USB devices while using the webcam.

To troubleshoot other video quality problems, refer to one of the following HP support documents:

• Notebook computers: Improper Lighting and Positioning Can Cause Problems with Webcam Facial-Tracking Function

Use these shortcuts to save time on common tasks in Zoom:

1. 1) Quick Invite. When you're in a meeting, type ⌘Cmd+I (PC: Alt+I) to open the Invite window.  
2. 2) Record Meeting. 
3. 3) Share Screen.  
4. 4) Mute Audio.  
5. 5) Turn Off Video.  
6. 6) Mute Everyone. 
7. 7) Always Mute Microphone. 
8. 8)Always Turn Video Off.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.