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Posts: 154
Member Since: ‎01-11-2014
Message 1 of 2 (24,626 Views)

HP Pavilion TS 14: Unknown Device (Windows 8.1)

Just wanted to share my experience after reformatting my brand new HP Pavilion TS 14.

- it came with Windows 8, but do not like all the bloat that comes with OEM installed OSes.

- backed everything up, and reformatted.


Now.. i was able to find most of the drivers on HP's website for the specific model.

- except for 1.


Unknown Device


i actually found a post on here and the expert said it was related to Graphics.

- but i installed all of AMD drivers & Software.

- i even updated via Windows Update.


Googling was  not fruitful, as this specific model is either too new or not popular.

But eventually did find it.


Device type: System devices
Manufacturer: AMD (ATI)

Provider: Advanced Mirco Devices, Inc

Date: 2013-02-07
Operation Systems: Windows 8, Windows 8 (64bit)
File size: 57.5 KB



Note: it says Windows 8.. but it's compatible with Windows 8.1 also.


My Specs:

  • HP Pavilion TouchSmart 14
  • Windows 8.1 x64
  • AMD Catalyst 13.12 (latest WHQL)
I am NOT an HP employee.
Top Student
Posts: 7
Member Since: ‎11-12-2013
Message 2 of 2 (15,001 Views)

Re: HP Pavilion TS 14: Unknown Device (Windows 8.1)

Hi, This Solved the same problems with my HP 15-d074nr.

I had to download the file, but it was in .rar- extension so i had to rename to .rar and unrar in a folder a manually instal via device manager.

BBbut i Worked Great afte hours googling.


Thanks Bro

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