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jnmarz30
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HP Pavilion X360 13 Burning Smell

Pavilion X360 13
Microsoft Windows 7 (64-bit)

This morning I went to turn on my notebook and it wouldn't power on. There are no service lights; ac power off, power light off. I smelled burning coming from the same side that the power adaptor connects to. I unplugged the notebook and went to HP's site for assistance - I found out that my warrenty expired last year so I popped open the device and noticed that the motherboard is burnt. Anyone else expirence the same w/ the pavilion x360? and know how get fixed? - I found a similar thread but that was for a different model.

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Retired danny-r
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HP Pavilion X360 13 Burning Smell

@jnmarz30

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.

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