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‎03-19-2021 09:51 AM

HP Recommended
Product: Pavilion X360

Hi, 

The screen on my HP Pavilion X360 Laptop started popping out in the bottom right corner of the screen. The laptop is overall in good condition otherwise and is barely two years old. I saw this issue was happening for a lot of other people with the same laptop model on prior forum posts. Did anyone find a good solution to this issue? Has HP helped fix this problem?

 

Thank you in advance!

 

2 REPLIES 2

‎03-20-2021 05:54 AM

HP Recommended

@Matt717

 

Welcome to HP Support Community


I understand your concerns and frustrations

 

I will escalate your case to HP's regional escalation team and a case manager will get back to you

 

Please check your Inbox


Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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‎03-29-2021 04:19 PM

HP Recommended

Hello, 

 

Has anyone gotten a resolution to this problem? HP is stating it is $300 for a repair - and that is discounted. This does not seem fair since this is approximately 30% of the cost of the laptop brand new and this problem has happened to at least over 100 people on here which would indicate a manufacturing defect. 

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